Welcome to Car Hire Newcastle-under-Lyme. These Terms of Service outline your use of our website and vehicle rental services. By utilizing our offerings, you agree to these terms.
Rental Terms
All vehicle rentals in Newcastle-under-Lyme are governed by a comprehensive Rental Agreement provided at the time of booking confirmation or vehicle collection. This document outlines the specific terms, conditions, insurance coverage, applicable charges, and your obligations for the rental. In the event of any discrepancies between these Terms and the Rental Agreement, the provisions of the Rental Agreement will prevail.
Eligibility Criteria
Renting a vehicle requires:
- To rent a vehicle from Car Hire in Newcastle-under-Lyme, you must be at least 21 years old, though age restrictions may vary depending on the vehicle type, with extra fees applicable for drivers under 25. A valid full driving licence for the appropriate vehicle category is required, along with identification and proof of your current address. You'll also need to provide valid payment details and a security deposit, as well as meet any other requirements outlined in the Rental Agreement.
Booking and Payment Details
- Reservations can be made via our website, by telephone, or in person at our Newcastle-under-Lyme office. A deposit may be necessary to confirm your booking. The remaining balance and a security deposit are generally required at the time of vehicle pickup. All prices are listed in British Pounds (£) and include VAT as applicable. We accept all major credit and debit cards, processed securely through trusted payment providers.
Vehicle Pickup and Drop-off
- At the time of collection in Newcastle-under-Lyme, it is important to conduct a comprehensive inspection of the vehicle and report any existing damage without delay. A vehicle condition report will be completed and signed by both parties. Please return the vehicle in the same condition as it was collected, accounting for normal wear and tear. Any new damage will be evaluated and may incur additional charges. Ensure the vehicle is returned with the same fuel level as when it was picked up; refueling fees will apply if it is returned with less fuel. Late returns may result in extra charges, so please notify us as soon as possible if you anticipate a delay. You are responsible for any parking fines, traffic violations, or charges incurred during your rental, along with an administration fee.
Insurance and Liability Details
- All rentals come with basic third-party insurance. You can find full coverage details and excess amounts in the Rental Agreement. Additional insurance options may be offered to lessen your financial liability. It's advisable to review these options thoroughly. You are liable for damage or loss up to the excess amount unless you have additional insurance. Damage resulting from negligence, misuse, or violation of these Terms remains your responsibility, regardless of insurance coverage.
Cancellation and Modifications
Cancellation and amendment policies differ based on the type of booking and the notice period provided. For precise information, consult your booking confirmation or Rental Agreement. Please be aware that late cancellations or failure to show may incur additional charges.
Prohibited Activities
Prohibited vehicle uses:
- The use of the vehicle for unlawful purposes is strictly prohibited. This includes racing, rallying, off-roading, or engaging in any dangerous activities. Transporting hazardous materials or substances is not allowed. Sub-letting the vehicle or permitting unauthorized drivers is prohibited. Driving under the influence of drugs or alcohol is forbidden. The vehicle should only be used for its intended purpose and within established passenger and weight limits. Operating the vehicle beyond the agreed geographical boundaries requires prior authorization.
Breach of these terms may lead to rental termination and extra fees.
Limitation of Liability in Newcastle
To the fullest extent allowed by English and Welsh law, Car Hire Newcastle-under-Lyme is not liable for indirect, incidental, or consequential damages, including loss of profits, data, or business, related to your use of our services. Our total liability for any claims will not exceed the total rental fees paid in the past 12 months. This limitation does not apply to liability for death or personal injury due to negligence or fraud.
9. Local Legal Framework
These Terms are regulated by the laws of England and Wales. Any disputes will be resolved exclusively within the jurisdiction of English and Welsh courts.
10. Updates to Terms
We reserve the right to update these Terms at any time. Changes take effect immediately when posted on our website. Continued use of our services indicates acceptance of the revised Terms.
Contact Details
For inquiries regarding these Terms, please reach out to us.
Newcastle-under-Lyme Car Hire Services
Riverside Way, Newcastle-under-Lyme, ST5 1BS, UK
Contact Number::
017 8236 5126