Privacy Policy Newcastle-under-Lyme

Data We Gather

We gather and manage various types of personal information, including:

2. Our Use of Information

Your personal information is used for these key purposes:

• Service Provision in Newcastle-under-Lyme:
  • We handle the processing and management of your vehicle rental bookings and agreements to ensure a seamless experience. Identity verification is conducted to confirm that rental requirements are met. We facilitate the collection and return of vehicles, alongside processing payments, deposits, and any applicable charges.
• Customer Communication in Newcastle-under-Lyme (Contractual Obligations):
  • Sending booking confirmations and essential rental information directly to you. Addressing your inquiries and delivering effective customer support. Informing you of any changes to our services or policies.
• Marketing Practices in Newcastle-under-Lyme:
  • We will send you promotional offers, newsletters, and service updates when you have agreed or we have a legitimate reason. You may opt out at any time.
• Service Enhancement in Newcastle-under-Lyme:
  • Evaluating website activity to refine user experience and site performance. Researching to improve our vehicle selection and service offerings.
• Legal Compliance in Newcastle-under-Lyme Car Hire:
  • Adhering to local laws and regulations. Safeguarding against fraud and maintaining service integrity. Addressing conflicts and upholding our terms and conditions.

Information Sharing Practices

Sharing Your Personal Information

• Local Service Partners: We collaborate with third-party companies, including payment processors and IT support, to provide our services. These partners are contractually required to safeguard your data.

We do not share your personal information with third parties for marketing.

Data Protection Standards

We take appropriate technical and organizational steps to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. Our measures include encryption, access controls, secure servers, and routine security assessments. Nonetheless, it is important to acknowledge that no method of internet transmission or electronic storage is entirely secure.

Data Retention Policies

We keep your personal information only for as long as needed to achieve the purposes for which it was gathered. This includes fulfilling legal obligations, accounting standards, or reporting requirements. The duration for which we retain different types of information depends on the specific context of its use and processing.

6. Your Rights in Newcastle-under-Lyme

Your rights under UK data protection law in Newcastle-under-Lyme

• Accessing Your Information: Obtain a copy of your personal information records.

For inquiries regarding these rights, please reach out to us below.

Cookies and Tracking Practices

Our website utilizes cookies and similar technologies to improve your browsing experience, assess site traffic, and tailor content to your preferences. You have the option to adjust your cookie settings via your browser to control how these technologies are applied.

8. Policy Changes

This Privacy Policy may be revised from time to time to address changes in our practices or legal obligations. Any updates will be reflected on this page along with a new "Last Updated" date. We recommend reviewing this policy periodically to stay informed about how we manage your information.

Contact Us Newcastle-under-Lyme

Contact us with inquiries regarding our Privacy Policy and data practices.